TreeRunner Grand Rapids is an aerial adventure park. We are looking for driven individuals with a passion for the outdoors to join our team. We believe in creating an unforgettable experience for those who enter our park, and our park guides are key in making that dream a reality. This role is full time for the summer, with the potential for some hours in the offseason as well.

Responsibilities:

  • Being the first point of contact for all customers entering the site
  • Processing reservations
  • Manage waivers and check-in of all guests entering the site
  • Manage cash register and log through point of sales systems
  • Merchandise stocking and other sales functions
  • Operates ticketing system
  • Answers off-peak telephone calls
  • Light maintenance
  • Clerical projects
  • Assists guests as needed
  • Knowledgeable about the course processes, events, gear, and more
  • Assist with park events, groups, and activities

Key skills:

  • Organized, polite, and enthusiastic
  • Strong customer service skills
  • Able to manage a variety of processes in a fast-paced environment
  • Able to manage inventory tracking
  • Team player
  • Critical thinker
  • Self-starter

Requirements:

  • Must be 18 years of age or older
  • Experience working a cash register/sales system

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